Your pilot worked. Why can't you switch it on?
The six-month gap between a working prototype and a live deployment, and the five artifacts that close it.
In draft
Everything here is the actual working material from our engagements, not a summary of it. No form, no email, no attribution required. If it is useful without us, take it and use it without us.
These are the documents an engagement produces. We publish them because a standard that only works while we are there is not a standard. The shorter files — skills.md, gate.md — are also real URLs. An agent fetching this site should start at llms.txt.
Eight sections a job must answer before software may act on a real system — what may be drafted, who still sends, thresholds, record, how you undo it, kill switch and sign-off. The file is gate.md. The document your risk function signs.
The five variables to capture before anything changes — unit of work, touches, minutes, rework rate, cycle time — with the attribution rule that stops you claiming a seasonal dip as a result.
Twenty-two questions to run against any agent before it is permitted to write. Use it on ours, on your own, or on a vendor's.
Most companies we meet are at stage one or two — Assisted or Equipped. The five stages of how a company uses AI are on the home page. The jump is a named person who still sends, and a record of it.
See where most sitShort pieces on what actually stops enterprise AI reaching real work. Published here and, where relevant, in the business press.
The six-month gap between a working prototype and a live deployment, and the five artifacts that close it.
Why approval rate is the wrong metric, what edit rate and reject rate actually tell you, and how ceremonial sign-off passes audit while protecting nobody.
Four sources of efficiency, five variables, and the attribution rule that separates a real gain from a good quarter.
Four decisions that make the difference between a session people enjoyed and a session that changed how work gets done.
Why the maturity ladder cannot be skipped, and what breaks in the organisations that try.
An insights section showing five "planned" items reads worse than none at all after about a month. Ship the first two pieces before this page goes live, or hide the section until they exist.
Take the templates and use them yourself. If you would rather have someone with you while you do, that is what the ninety minutes is for.